| Med-Center | Support | ||||||||||
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![]() Feature Highlights Med-Center Solution |
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To
keep your office or clinic running smoothly, support and other services
are available for
our Med-Center
customers. The optional yearly support plan(s) are in addition to
the basic support resources included with Med-Center. Basic
Support - Basic support resources include this web site, the available
documentation, minor revision level software updates, training videos, technical notes, and other information
provided with the Med-Center product suite. Silver Member
Support ($750/year) - This support plan is included for the first year on all new Med-Center orders. Thereafter, the optional
yearly fee
applies. Support includes: 1) Major revision level software
updates
2) Initial setup support 3) Sustaining support (by E-mail) 4) Member bulletins and advisories
Custom Services - All custom service
requests are discussed in detail
with the customer prior to work start. We prefer to understand
the full extent of the work request before committing to the
task. In return, we will provide a good faith estimate of the
cost involved with the requested activity. |
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